PROCESS is a seven-letter word that is easy to say but hard to obey. All organizations have its own processes that are usually not followed because like promises, processes are meant to be broken. Here are some of the reasons why processes are being ignored:
- Lack of knowledge – Some people in an organization are not trained and not aware about the process. They lack information on how key processes work.
- Taking short-cuts – Following the process consumes more time that is why people always choose to take the easier path. They tend to violate the processes that are complicated by skipping steps and doing things that do not require much effort.
- People do not see the impact to the future of not following the process in the present.
But when we try to see the bigger picture without following the processes, the end result is failure. Here are some of the benefits of adhering to the pre-set procedures:
P – Productivity: By following the process, repetition will be eliminated. Employees will be able to avoid doing repetitive work which in turn allow them to spend more time on accomplishing other activities. This leads to increased productivity and reduced waste of effort and time.
R – Reduced risks: Reduce risks of corruption, fraud and eliminate red tape in an organization because employees follow the series of steps to be taken which will eradicate the risk of said perils as it is totally printed in black and white.
O – Optimum result: Employees are less likely to commit mistakes with the proper guidelines set forth, hence, resulting in maximum productivity and positive outcome.
C – Consistency: All undertakings will be executed according to the way it were planned and designed. The organization expects to have a uniform and exhaustive result.
E – Efficiency: The visibility of processes will let the employees to work more efficiently, thus saving their resources.
S – Satisfaction: Following the process prevents delays which in turn makes a happier workforce. The employees will have an opportunity to focus on their tasks.
S – Sustainability: A good process in the long run helps streamline the operations and enhance the institutions image and public relations which can be reused and reapplied owing to its practicality and positive impact.
Therefore, executing the process is fundamental in ensuring consistency and eliminating mistakes to save time and reduce organizational costs. Employees will be empowered and be able to work efficiently and effectively that will greatly affect an organization’s performance and achieve its success.